Ed Tech Resources

Conferences | Hardware SupportSoftware Support | Technical Support



Top Pick:

The HECCTECH listserv is used to facilitate open communication between K-12 Professionals from the classroom to engineers and technicians to district level administrators and vendors. For a quick answer to a technical question, join this listserv. HECC, Hoosier Educational Computer Coordinators is a special interest group of ICE.

CONFERENCES


In addition to the Annual ICE Conference, members might want to take advantage of:

Illinois ICE - Illinois Computing Educators (ICE) Technology Conference for Educators that will be held February 24-27, 2009. Full conference information is now available at "Connecting to the World of Tomorrow"

Another state conference that may be of interest to northern Indiana teachers is the Michigan Association for Computer Users in Learning being held September 27, 2008.

NECC - National Education Computing Conference - 30th annual National Educational Computing Conference entitled "Celebrating 30 Years of Ed Tech Vision". Join more than 18,000 teachers, technology coordinators, library media specialists, teacher educators, administrators, policy makers, industry representatives, and students from all over the world who'll gather July 28 - July 1, 2009, in Washington, D.C.

HARDWARE SUPPORT



Apple - downloads, support articles, discussions, exchanges & extensions, FAQ's

Cannon - Downloads, FAQs, product registration

Gateway - FAQs, installation instructions, product views, user guides

Hewlett Packard -  download drivers and software (and firmware), see support and troubleshooting information

Intel - find the latest software and drivers, locate answers with the troubleshooting assistant, or leave technical questions and get answers from the Intel forums

iomega - information for zip click!, ditto jaz, zipCD, and more; includes product downloads; voted one of the ten best web support sites of 1999

Kingston Technology - technical support for adding memory, installing drivers, and upgrading processors, plus support via email

Lexmark - printer features, troubleshooting, includes technical user guides and manuals, how-to tips, and other customer support tools.

Sony - news, product alerts, manuals, warranty, FAQ, automated tutorials, updates, drivers and more...

3Com - choose a product category or select a support task; includes networking organizers, routers, and pc cards



SOFTWARE SUPPORT



Adobe Customer First Support - answers to some of the most common questions asked of Adobe Customer Support, Issues are updated monthly, step-by-step problem solving guides for Windows 95 and Macintosh, plus guides to using Adobe products, now includes the former Macromedia products

FileMaker Inc. TechInfo Database - the FileMaker Inc. TechInfo database has thousands of technical articles in a searchable database, enter keywords to see a list of article titles

Linux Support - updates, featured articles, free support from Linux includes various Linux related links

Microsoft Knowledge Base - a searchable collection of more than 150,000 technical support articles on all Microsoft products, includes instructions for using Microsoft products, troubleshooting, and more



TECHNICAL SUPPORT RESOURCES



Creativepro.com - provides tips and creative solutions for ics such as design, web publishing, illustration, and imaging; includes various links to technology companies

IU Knowledge Base - a database of more than 6,000 answers to questions about computing at Indiana University along with general support information

MacFixIt - searchable database of troubleshooting tips for the Mac

Tom's Hardware Guide - browse Tom's various hardware guides, discuss hardware problems on the message board, read the latest tech news and reviews

Computer Shopper - complete listing of products, corporations, and technology reviews, includes links and email alerts